Responsible Play

Kakadu Responsible Gambling is central to how we run the site. We set clear limits and tools so players can control their activity and stay within safe boundaries. Our approach focuses on prevention, clear account controls, and accessible support. Use the tools in your account to manage time and spend, or contact support for help. The page below outlines practical steps, warning signs, and where to find professional help if gambling becomes a problem.

Player Protection Principles

Account safety and player wellbeing come first. Controls are provided to help you limit risk and avoid harm. Rules apply to all accounts and are enforced to protect players and the platform. Transparency and access to help are part of these principles.

Tools to Manage Your Play

Deposit and Loss Limits

Set daily, weekly, or monthly deposit caps in account settings. Loss limits are available to cap net losses over chosen periods. Limits take effect immediately and remain active until you change them or request otherwise following the prescribed process.

Time Limits and Session Controls

Activate session timers and reality checks to track play duration. You can set maximum session length and receive automatic prompts to take a break. Short interruptions or scheduled pauses are simple to enable and disable in your profile.

Self-Exclusion and Cooling-Off

Choose temporary cooling-off or longer self-exclusion if you need a break. Cooling-off periods are short-term pauses. Self-exclusion blocks access for the selected timeframe and requires contacting support to lift. All account restrictions are reversible only after the set period.

Recognizing Problematic Behaviour

Warning signs include chasing losses, increasing stakes, hiding activity from others, neglecting responsibilities, and using gambling to cope with stress. If gambling causes financial strain, sleep loss, or relationship issues, consider tightening limits or seeking help.

Guidance for Staying in Control

Plan gambling as discretionary entertainment within a set budget. Use the deposit and time tools before you play. Keep other financial accounts separate and avoid gambling when stressed or impaired. Regularly review your activity and adjust limits as needed.

Professional Help and Support Organisations

If gambling feels out of control, contact local support services or a national helpline. Professional counselling, peer support, and financial advice are available in Canada through provincial help lines and national services. For immediate assistance, use your account tools and reach out to our support team via the Help Centre.

Contact and Next Steps

Open account settings to set limits now. If you need help choosing a tool or activating self-exclusion, contact support via the Help Centre. Remember - taking early action helps keep play safe and enjoyable.