User Privacy Policy
We manage Kakadu and provide this Privacy Policy to explain how we collect, use and protect your information when you register, deposit or play. This page outlines the categories of data we collect, how that data is used for account and transaction purposes, the security measures we apply, and the choices available to you. Read the sections below to understand your rights, how cookies and tracking are handled, and how to contact support for data requests or questions about privacy.
Types of data collected
We collect three main types of data: personal, technical and transactional. Personal data includes name, email, date of birth and contact details. Technical data covers IP address, device identifiers, browser and session information. Transactional data covers deposits, withdrawals, bet history and payment method details required to process payments.
How information is used
Account and service delivery
Data is used to create and maintain your account, verify identity when required, enable logins, and provide access to games and account features.
Payments and security
Transactional data is used to process deposits and withdrawals, reconcile payments, and prevent fraud. We work with payment processors to complete transactions.
Compliance and legal
Information is used to meet legal and regulatory obligations, respond to lawful requests, and enforce terms of service when necessary.
Data protection and security practices
We use encryption and secure protocols to protect data in transit and at rest. Access controls, password protection and regular system updates limit access to authorized personnel. Backups and incident response measures are in place to reduce data loss risk. We do not publish internal operational procedures or response timelines.
Cookies and tracking technologies
Cookies, web beacons and similar technologies are used to enable sessions, remember preferences and measure site performance. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings via browser controls and opt-out tools provided by third parties.
User rights regarding their data
Access
Users may request access to the personal data we hold about them.
Correction
Requests to correct inaccurate or incomplete data can be submitted and will be processed in line with our procedures.
Deletion
Users can request deletion of their personal data where retention is not required for legal or compliance reasons. To exercise these rights contact [email protected].
Data sharing and third parties
We share data with service providers necessary to operate the service - for example payment processors, game providers, identity verification vendors and analytics partners. Data may also be disclosed to comply with legal obligations or to protect legitimate business interests. Third parties process data under contract and are required to protect it.
Data retention and policy updates
Data is retained as long as needed for account purposes, legal compliance and dispute resolution. We periodically review retention periods. This policy may be updated; changes will be posted on the site and will indicate when they take effect. Continued use after a change indicates acceptance of the updated policy.